The Best Care for your Best Friend
Our grooming salons are all equipped with state of the art grooming equipment for the comfort of your best friend.
Our salons include:
Our Team
Our grooming team are all professionally trained, friendly, reliable and most importantly love working with dogs. Our team constantly train to keep up with the best practices and care in the industry.
All our groomers are:
Frequently Asked Questions
Small knots can generally be brushed out, however in some cases where we deem the dog to be matted, a full clip off may be the only comfortable option for your dog. Additional fees will be advised at time of consult.
When you come to your appointment, we ask that you have your dog’s on a lead, then we will take care of your pooch and be in touch once their groom is complete.
At Boutique Tails we use treats as a positive and encouraging way to reward your dog and keep them happy during the groom. Should your dog have a special diet, or any food sensitivities, please bring along their own treats.
Please also provide a collar and lead.
The length and type of your pet’s coat will determine how often your pet needs to be groomed. Dogs with short coats generally require less brushing and grooming compared to dogs with medium to long haired coats as these longer coats can get tangles, mats and debris trapped in them more easily.
When your appointment is made, we ask that you don’t arrive too early as introducing your dogs into the salon while we are finishing off the last appointment causes the dogs to become excited and or stressed which can be dangerous and cause delays.
Please also arrive promptly when you have been advised your dog(s) are ready for collection as dog sitting fees may apply.
Should you need to change or cancel your appointment, please provide us with 24 hours notice or cancellation fees may apply.
We accept Cash, Debit Cards, MasterCard, Visa, Direct Deposit and Afterpay.
Afterpay has a minimum spend requirement. Please contact us for further information.
Unfortunately not. We find that this can cause your dog to become stressed and anxious as they will not stay still and often make it very difficult or sometimes impossible, to complete a groom. They quickly settle down, just like a child at Kinder. It is best to drop off your dog at the scheduled time and then come back when the groom is finished.
If you do have any concerns, please discuss these with your groomer.
Absolutely Not. Boutique Tails do not use any form of sedation.